FAQ

Do you have products readily available?

All products are made to order. Please ensure you order with this in mind. If you’re on the go, you can grab some grey bird products at Sunday’s Best located in Hotel Peter and Paul.

How does free pick-up work?

Iris 1956 (located in Sunday’s Best) has graciously offered space for scheduled pick-ups for Grey Bird customers. Next available dates for pick-ups will be sent via email after the order is placed. Please ensure you pick-up your orders in a timely fashion.

Can I customize my order?

Of course! Email info@greybirdbakingco.com or complete this form to inquire about custom orders.

What is your shipping policy?

French macarons and specialty cookies are currently the only products available for shipping. Customers can select to use USPS or UPS. My recommendation for macarons is overnight shipping. Orders are shipping Monday- Wednesday each week.

Holidays may affect shipping. Grey Bird is not responsible for damage caused by USPS or UPS. If damage occurs, please email info@greybirdbakingco.com. Grey Bird is not responsible for shipping delays caused by using an incorrect address provided. Grey Bird is not responsible for any delay or failure in delivery due to adverse weather conditions.

Are your products gluten-free?

French macarons are the most popular gluten-free option at Grey Bird, but there are definitely other options. You can check them out in the online shop.

How do I order wholesale?

Thank you for considering Grey Bird. Please email info@greybirdbakingco.com. Your inquiry will be responded to as soon as possible.

Any other questions?

If you have any additional questions, please email info@greybirdbakingco.com.